Shop the one that started it all: The Original Wool Runners. Our superfine ZQ Merino wool material is incredibly soft and cozy, naturally thermoregulating, and ready for anything.

ZQRx Regenerative Wool Material: The wool used for our Regen Capsule is grown using regenerative farming practices that aim to help reverse climate change through practices that restore and preserve nature. Learn more about our commitment to regenerative agriculture.
Best For: Walking, cooler weather, everyday wear

Super Soft Material: Warm and cozy premium ZQ Merino wool provides next-level comfort

Versatile Design: Wear-with-everything classic style, great for travel

• Remove the laces.

• Place shoes in a delicates bag (pro tip: a pillowcase works too).

• Choose a gentle cycle with cold water & mild detergent.

• Shake out any excess water & set aside to air dry.

• Shoes will regain their original shape with one or two wears.

All items sold at Allbirds go through our quality control procedures. We inspect every item before it is shipped, and all goods shipped are fully insured in case of loss or damage.

However, there are times when the merchandise is damaged, defective, or incorrectly shipped.

If this is the case:

Please email us at shop@allbirds.com.ph outlining the reason for your return, together with pictures of the merchandise and your Order Reference Number within 7 days upon receipt of items.

Our customer service team will review your request and will provide the return instructions upon confirmation of your request.

Once we receive the item/s, we will refund the amount of the total value of the purchased merchandise in the form of Store Credits that will be valid for one (1) year upon receipt of credits.

If your courier has the option, we highly recommend for you to insure the items as it will be your responsibility to take reasonable care of the goods and will be liable for any damage to them until we receive them at our operations center. In case of dispute, we also recommend for you to retain the proof of sending.

If the items shipped are defective or different from the ones you ordered, we will be shouldering the cost of all shipping fees incurred as well. All merchandise for return must be in original condition and in their original packaging.